Welcome to Hearing Care Center

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You'll feel at home as soon as you visit Hearing Care Center. Our staff will greet you by name, and our audiologists will treat you like members of their own family. That's just how we are. We truly care about helping people with hearing loss lead more fulfilling lives and connect better with the world around them.

Since 1989, we've made a difference for individuals in the Sharon community. We're in the business of helping people, and we love knowing that we change lives every day. Whether you need your hearing aids adjusted or are just exploring possible hearing solutions, we take the time to do it right. We go the extra mile to take care of our clients because we see you as an important individual, not just an ear to be treated.

What to Expect at Your First Appointment

• From the moment you arrive at our building, you'll realize you're not at a cold, clinical hospital setting. The whole place feels like home. Our front desk staff is extremely friendly. They'll greet you by name and make sure you're comfortable. If you need anything, just let us know.
• If possible, we recommend bringing someone to your appointment who you spend a lot of time with. When we program your hearing aids, it’s important to have a familiar voice and someone who can help you keep track of all the information we share with you.
• Inside our lobby, you'll see hand-painted vines and flowers along the ceiling, antique hearing aids, and even Dr. Milner's collection of elephant figurines (we'll tell you the story if you ask!) We also keep cartoons about hearing aids and audiologists around to make you smile.
• Our audiologist will call you back and ask you some questions about why you've come to see us and what we can do to help. This lets us learn where you're having trouble hearing, any additional issues you might have such as tinnitus or dizziness, and what you're hoping to get out of treatment.
• Our sound booth, where most of your testing will take place, is spacious, comfortable, and wheelchair-accessible. We'll run through a series of tests to evaluate your hearing loss and possibly your speech recognition. Testing is painless, and we'll explain each step.
• After the tests are done, you'll sit down with our audiologist in the fitting room and go over the results. We'll be able to tell what sounds you might be missing, such as certain consonants or vowels that make it difficult to understand speech, and we can talk about the cause of your hearing loss as well. We want to make sure you understand everything so you can make an educated decision about what to do next.
• If we determine that hearing aids would be a good solution for you, we'll talk to you about which hearing aids we recommend and let you explore the possibilities with demo units we keep in stock. We'll ask you what you're looking for in terms of technology, which also depends on your lifestyle (whether you're still working/volunteering or you tend to stay home or in quiet spaces). We may be able to let you borrow a demo unit for a week to see for yourself what a difference it makes in the actual environments you visit. If you decide to move forward with hearing aids, we'll order them for you and get that process started.

Payment and Insurance

We accept cash, checks, and credit cards. We also take CareCredit and will help you fill out your application if you need it. CareCredit allows you to have 12 months of interest-free payments for your hearing aids. Some insurance plans provide coverage for hearing testing and/or hearing aids. Our staff at the front desk will be happy to work with you to see what benefits your insurance gives you.